# Canceling your order under E.U. or U.K. Law

> To cancel your order under EU or UK law you must notify Customer Love or print and mail us the model withdrawal form We will provide you with a prepaid return

Source: https://help.thereformation.com/en_us/canceling-your-order-under-eu-or-uk-law-SyiyCYzT3

Last updated: 2025-10-30T20:55:32.238Z

  

Consumers in the EU and UK have the right to withdraw from/cancel this contract within 14 days without giving any reason. The withdrawal/cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier indicated by you acquires, physical possession of the goods (or the last good in the case of a contract relating to multiple goods ordered by the consumer in one order and delivered separately).

To cancel your order under EU or UK law, you must notify [Customer Love](https://reformation.kustomer.help/en_us/contact/contact-us-Syi6jHagA) or print and mail us the [model withdrawal form](https://media.thereformation.com/image/upload/v1670020324/Digital%20Product/Reformation%20Model%20Cancellation%20Form.pdf). We will provide you with a prepaid return shipping label. You then have another 14 days to return the item once you receive the return label. Please note that once 14 days from the last delivery date have passed, items marked as Final Sale are no longer eligible for return.

Additional details of the laws and effects of canceling your order are available on our [Terms](https://www.thereformation.com/terms-and-conditions.html) page.