# How do I return an in-store purchase?

> Instore purchases must be returned to a store location within the same country where they were originally purchased To return your instore purchase to a Refo

Source: https://help.thereformation.com/en_us/how-do-i-return-an-in-store-purchase-ry8q6eyFR

Last updated: 2026-01-15T17:57:39.962Z

  
In-store purchases must be returned to a store location within the same country where they were originally purchased. To return your in-store purchase to a Reformation store location, please follow the instructions below:

1.  Locate your nearest Ref store. You can view our store locations [here](https://www.thereformation.com/stores.html). 
    
2.  Have your order number or email address used to place your order available. 
    
    1.  You can find your order number on your order confirmation email. If you can’t locate your order number, [contact](https://reformation.kustomer.help/en_us/contact/contact-us-Syi6jHagA) Customer Love. 
        
3.  Bring your items in-store and complete your return. 
    
4.  You’ll receive a return confirmation email once your return has been processed.   
      
    

Your refund will be credited to the original form of payment used to make the purchase unless stated otherwise. Once your return has been processed, please allow 5-10 business days for your refund to be posted by your bank.

For in-store purchases, we accept stuff in new condition with original tags attached for a refund back to the original form of payment. You have 30 days from when you purchased your items to return them to the store. Returns are not accepted 30 days beyond the purchase date. Reformation monitors returns to identify potential misuse or abuse of our return policies. We reserve the right to refuse service to anyone.  
  
  
  

Still have questions? [Contact](https://help.thereformation.com/en_us/contact/contact-us-HJbQdfdHj?bag_qty=0&logged_in=false) Customer Love.