# How does pre-order work?

> Full payment is due at checkout to secure your size and style of a preorder item When the item arrives at our warehouse we will ship it within two business d

Source: https://help.thereformation.com/en_us/how-does-pre-order-work-B1453fhB2

Last updated: 2023-12-14T22:00:11.535Z

  
Ordering a pre-order item ensures that you secure that in-demand item in your size, style, and color before it’s gone again.   
  
Pre-orders are only eligible for standard free shipping, both within and outside the U.S. When the pre-order item arrives at our warehouse, we will ship it within two business days. We try our best to present the most accurate expected ship date for each pre-order item which is displayed on the product, order, cart, and checkout pages. However, pre-order expected ship dates are subject to change.  
  
Once a pre-order is placed, we cannot make any changes to the order or payment. For more information on pre-order payments, please click [here](https://help.thereformation.com/en_us/when-will-i-be-charged-for-my-pre-order-HklpMhBn).   
  
You’ll receive updates on your pre-order including order confirmation, change in expected ship date (if necessary), and shipping confirmation to the email associated with the order.   
  
  
If you have any questions regarding pre-orders, please [contact](https://help.thereformation.com/en_us/contact/contact-us-HJbQdfdHj) our Customer Love team.