# What if I need to change my order?

> Once an order is placed were unable to make any change Sorry about that

Source: https://help.thereformation.com/en_us/what-if-i-need-to-change-my-order-rykb8z2B3

Last updated: 2024-07-30T19:44:57.329Z

  
Once we receive your order, we begin processing it right away. Because of this, we’re unable to make any changes to the order items, payment, or shipping information.  
  
If your order is incorrect, we recommend canceling your order and placing a new one with the correct information. You can cancel your order through the order portal within 30 minutes of placing it, or you can [contact](https://help.thereformation.com/en_us/contact/contact-us-HJbQdfdHj) our Customer Love team for assistance.