# What if my return is late?

> What if my return is late      All returns should be in new unworn condition with the tags still attached After 30 days from when you receive your order ite

Source: https://help.thereformation.com/en_us/what-if-my-return-is-late-SJDSkGnBh

Last updated: 2025-10-30T21:00:17.126Z

  
After 30 days from when you receive your order, items are ineligible to be returned or exchanged. If your order is shipped in more than one shipment, each shipment will have a return window based on its delivery date. 

When logged into your Ref account, you will not see an option to start a return or exchange if you are outside of your return window.  
  
If you have any questions, please [contact](https://reformation.kustomer.help/en_us/contact/contact-us-Syi6jHagA) Customer Love.